Separating “First Name” and “Last Name” on a web form doesn’t include everyone, so we’ve been encouraging our clients to switch to a single “Name” form.
“Testing one user is 100 percent better than testing none.” That’s one of Steve Krug’s mantras in his book Don’t Make Me Think: A Common Sense Approach to Web Usability, a user-friendly introduction to making websites easier for people to navigate and understand. He emphasizes that while there are some general usability principles, it’s most … Continued
When citizens have access to government data, they can come up with new ways to use the data, new programs and projects, and new improvements to public services. That’s the concept behind Geo:Code, a conference on open data, government, and technology happening on March 24 and 25, 2018. (Register here — it’s free!) Now in its … Continued
Earlier this month, I attended a meetup of Girl Develop It Minneapolis and heard a presentation by Eryn O’Neil on dealing with crisis in tech — moments when everything breaks, or nothing goes according to plan. Her ultimate message: Projects and organizations are made up of human beings, and solving a problem often comes down … Continued
This weekend, in between watching clips of the Winter Olympics and becoming deeply invested in athletes whose names I just learned, I read a New York Times Magazine essay about figure skater Jason Brown. Brown, who is an alternate for the U.S. team this year, is best known for a 2014 routine in which he … Continued